Privacy Policy
WEBSITE PRIVACY POLICY
General Data Protection Regulation 2016/679 (GDPR) sets high standards for the protection of personal data. By respecting these requirements and applying recommended security standards and best practices, this privacy policy provides information about the collection and processing of personal data through this website, as well as about processing based on our legitimate interest. For any additional information, please contact us through the provided contact details.
DATA CONTROLLER
In Mobile Accessories d.o.o.
Sjedište: Popovićev put 2c, Matulji 51211
OIB: 82182748083
Kontakt: +385 51 321 321
e-mail: info@mobia.hr
DATA PROTECTION OFFICER (DPO)
In order to ensure the highest standards in data protection, the data controller has appointed a professional Data Protection Officer, a Croatian representative in the European Federation of Data Protection Officers. Your security and trust are of utmost importance to us.
Data Protection Officer: feralis@feralis.hr
DATA COLLECTED AND PROCESSED – PURPOSE AND LEGAL BASIS
Through this website, personal data is collected for several specific purposes.
Personal data is collected for the purpose of responding to submitted inquiries or requests. In such situations, identification, contact details, and information you provide through messages are collected. For the purchase process through our web shop, we collect only the necessary contact details, information about purchased products, and basic data required to carry out the purchase and delivery of ordered products. If you choose to register as our customer, we will collect and store the identification and contact details necessary for registration. In accordance with the General Regulation, such processing is lawful as it is necessary for providing the requested service or for taking steps prior to its provision. Without providing the required data, we will not be able to perform the requested service. For applying as our brand ambassador, only the necessary identification and contact details are collected. Also, for marketing purposes, we may use your email address, but solely for delivering notifications about our news and services, and you may stop this processing at any time. To improve the functionality of the website and enable a better user experience, we use a certain set of cookies. However, we only collect those cookies for which you have given prior consent. Throughout the entire period of using the website, you have control over cookies and can enable or disable them according to your preferences. It is important to note that withdrawing consent for the collection of cookies does not affect the lawfulness of data processing already carried out before the withdrawal of consent.
LEGITIMATE INTERESTS
In certain situations, personal data may be processed on the basis of a legitimate interest. When processing is based on this ground, you have the right to object to such processing. However, it should be noted that processing cannot be restricted or stopped in cases where there are compelling legitimate reasons for such processing that override the interests, rights, and freedoms of the data subject, or when such processing is necessary for the establishment, exercise, or defense of legal claims. The processing activities we carry out on the basis of legitimate interest are as follows:
NEWSLETTER - The data processed is the email address, and the purpose of processing is marketing. Through the newsletter, we send information about our services, including special offers and benefits. At any time, you have the right to object to the processing of your email address for marketing purposes and you can restrict or completely prohibit this processing.
VIDEO SURVEILLANCE - The purpose of video surveillance processing is the protection of persons and property. The retention period of recordings is up to 7 days, and in case of an incident up to 6 months. A longer retention period is possible if the recordings are needed as evidence in court, administrative, arbitration, or other proceedings. Other recipients of video recordings may be competent authorities upon request, when necessary for the conduct of official proceedings. The collected data is not processed for other purposes.
RECIPIENTS OF PERSONAL DATA
The collected personal data may be forwarded for use to providers of information and communication technology solutions and services who act as our data processors.
The mentioned processors provide reasonable guarantees and have taken appropriate technical and organizational protection measures to ensure adequate data protection and compliance with the requirements of the General Regulation. With such processors, a data processing agreement/contract has been concluded based on Commission Implementing Decision (EU) 2021/915 on standard contractual clauses between controllers and processors, as a special part of the contract. This agreement/contract prescribes in detail the handling of personal data, and therefore they are not able to process personal data without our instructions or forward them to third parties.
Personal data is not forwarded to third parties for direct marketing purposes.
DATA RETENTION PERIOD
Personal data collected through this website is processed until the purpose for which the data was collected has been fulfilled. After the purpose ceases, personal data is no longer processed, except in cases where legal regulations require such processing or the processing is based on our legitimate interest. In the case of processing based on legitimate interest, it is carried out as long as such interest exists, unless the user restricts it, completely prohibits it, or unsubscribes from the recipient list (newsletter). Data processed on the basis of consent is stored until the purpose of processing is achieved or until you withdraw your consent.
DATA COLLECTED THROUGH SOCIAL NETWORKS
The pages and profiles we manage on social networks (Facebook, Instagram, etc.) are always under the exact and full name of the data controller. Personal data about our contacts collected through them is used only for responding to inquiries or comments and is not processed for other purposes.
INTERNET COOKIES
More information about cookies
What are cookies?
Cookies are small files that the Internet browser stores on a computer, mobile device, or another device used by the user to visit a website. They are stored at the "request" of that website for its further needs. These needs may vary depending on the purpose of the cookies; for example, cookies can store information about the language the visitor selected for displaying pages on multilingual sites, the sequence of visited pages so the user can be returned through them in the same order, the list of items the user added to the shopping cart in an online store, as well as the user’s IP address, username and password, email address, geolocation, whether the user is using a computer or a mobile device, which pages of a website were visited, and more.
Types of Cookies by Duration
According to their duration, cookies can be:
· Stalni kolačići (spremljeni) (eng. Persistent Cookies) – to su kolačići koji ostaju na računalu ili uređaju kojim je posjećeno internet mjesto nakon zatvaranja internet preglednika. Pomoću njih internet mjesta pohranjuju podatke, kao što su npr. ime za prijavu i lozinka, postavke jezika ili postavke o kolačićima, tako da ih korisnik ne mora ponovno unositi prilikom svakog idućeg posjeta. Stalni kolačići mogu ostati na računalu ili uređaju kojim je posjećeno neko internet mjesto danima, mjesecima, čak i godinama.
· Privremeni kolačići ili kolačići sesije (eng. Session Cookies) – to su kolačići koji se uklanjaju s računala ili uređaja kojim je posjećeno internet mjesto po zatvaranju internet preglednika. Pomoću njih internet mjesta pohranjuju privremene podatke, poput npr. posljednjih nekoliko stranica koje je korisnik otvorio na internet mjestu koje posjećuje ili stavki u košarici za kupnju ukoliko je na internet mjestu koje je specijalizirano za internet prodaju.
Types of cookies by source
According to their source, cookies can be:
· Kolačići prve strane (first party cookie) – to su kolačići koje pohranjuje izvorno internet mjesto koje korisnik primarno posjećuje, npr. internet trgovina ukoliko kupuje putem interneta.
· Kolačići treće strane (third party cookie) – to su kolačići koje pohranjuju druga internet mjesta ili internet usluge (eng. Web Services), a koja su dijelovi primarnog internet mjesta kojeg korisnik primarno posjećuje. Obično ih druga internet mjesta koriste za praćenje navika korisnika na primarnom internet mjestu ili se mogu koristiti od strane internet usluge za kvalitetno pružanje te usluge (npr. internet mjesto za interakciju s korisnikom koristi tzv. Web Chat internet uslugu koja za svoje potrebe pohranjuje identifikacijski broj korisnika kako bi usluga znala kome proslijediti koju poruku).
Cookies by function
According to their function, there are several types of cookies, the most common being:
· Tehnički/neophodni kolačići – to su kolačići koji su nužni za samu funkcionalnost internet mjesta kao i njezinih temeljnih svrha funkcioniranja, kao što je npr. identifikator sesije trenutne posjete korisnika internet mjestu ili sadržaj košarice koju je korisnik "napunio" prilikom kupovine proizvoda putem internet trgovine.
· Funkcionalni kolačići – to su kolačići koji omogućuju internet mjestu pružanje poboljšane funkcionalnosti i personalizaciju, kao npr. pamćenje jezika u kojem se prikazuje sadržaj stranica internet mjesta.
· Statistički kolačići – to su kolačići koji prikupljaju informacije o tome kako korisnici posjećuju internet mjesto i internet stranice (eng. Web Pages) tog mjesta. Načelno se podaci prikupljaju u agregiranom obliku bez identificiranja samog korisnika.
· Marketinški kolačići – to su kolačići koji prikupljaju informacije o navikama i ponašanju korisnika na Internet mjestu u cilju objave personaliziranih oglasa.
HOW TO DISABLE COOKIES
In the control window, you can manage cookies that are not necessary on this website.
By disabling cookies, the user decides whether to allow cookies to be stored on their computer. Additionally, you can accept or decline some or all cookies by adjusting your browser settings. Cookie settings can also be controlled and configured in the Internet browser. At the following links, you can find information on how to change the settings for some of the most commonly used Internet browsers:
· Chrome Firefox
· Firefox
· Opera
· Safari
ADDITIONAL INFORMATION ABOUT DISABLING COOKIES
Some browsers allow navigation through the website in “incognito” mode, limiting the amount of data stored on your computer and automatically deleting persistent cookies placed on your computer or mobile device once you finish your browsing session. There are also many third-party applications that you can add to your browser to block or manage cookies. You can also delete cookies that were previously placed in your browser by selecting the option to clear browsing history and including the option to delete cookies. More detailed information about cookies and adjusting browser settings can be found at the following links:
· http://www.allaboutcookies.org/
· http://www.youronlinechoices.eu/
· http://www.aboutads.info/choices/
SECURITY OF PERSONAL DATA PROCESSING
We collect and process personal data in a way that ensures appropriate security and confidentiality in their processing, as well as enabling the effective application of data protection principles, minimization of data, the scope of their processing, retention period, and availability. For this purpose, we have implemented appropriate technical and organizational protection measures that ensure a level of security corresponding to the risks posed by data processing and the nature of the personal data being protected, taking into account the characteristics and costs of their implementation.
We ensure the highest level of data protection for web shop users. For secure data transmission, the PCI DSS standard with TLS 1.2 cryptographic protocols is used. All personal data, credit card numbers, or other means of payment provided by users are transmitted exclusively through a secure connection with a minimum of 128-bit data encryption. The data controller does not have access to the data used for payment.
We regularly review processing activities that may pose a risk to the rights and freedoms of individuals and have taken appropriate protective measures to ensure that personal data is safeguarded against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, particularly in cases where processing involves the transfer of personal data over a network, as well as against all other unlawful forms of processing.
EXERCISING RIGHTS
Right of access
At any time, you may request confirmation as to whether your personal data is being processed and detailed information about the processing, in particular about its purpose, the type/categories of personal data being processed including access to your personal data, the recipients or categories of recipients, and the expected period during which the personal data will be stored.
Contact:
Right to rectification
We ensure the right to rectification, and you may obtain the correction of inaccurate and the completion of incomplete personal data without delay.
Contact:
Right to erasure
You have the right to request the deletion of your personal data. If the request is justified and we are not legally obliged to retain the data, the data will be deleted without unnecessary delay.
Contact:
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data in cases provided for by the General Regulation. In particular, we emphasize that you may restrict the processing of personal data based on legitimate interest as the legal basis for processing.
Contact:
Right to Withdraw Consent
You have the right to withdraw your consent at any time. It is important to note that the withdrawal of consent does not affect the lawfulness of the processing of personal data carried out before its withdrawal.
Right to object
You have the right to object to the processing of your personal data in all cases provided for by the General Regulation. In particular, we emphasize that you may object to processing based on legitimate interest as the legal basis for processing, and you may restrict or completely prohibit such processing.
Contact:
Right to lodge a complaint
In case you believe that the processing has resulted in a violation of your personal data and a breach of the provisions of the General Regulation, you can file a complaint with the supervisory authority, the Croatian Personal Data Protection Agency in Zagreb, Ulica Metela Ožegovića 16.
CONTACT INFORMATION
For additional information about the processing of personal data or to exercise your rights, feel free to contact us through the data protection officer or other available contact channels.
Kontakt: feralis@feralis.hr
After your identification, we will provide a response within 30 days in the usual electronic form, unless otherwise requested.
OTHER INFORMATION
This privacy policy is regularly reviewed, supplemented, and amended to always reflect the actual state of collection and processing of personal data through this website. Please check these changes regularly. In the case of significant changes or changes that could affect the rights and freedoms of users of this site, we will inform you in a pop-up window immediately upon entering this website.
Last updated: September 2025
